Tuktu Care Services
Connect with reliable, affordable, on-demand companions and access essential resources, to keep you and your loved ones joyfull
On-demand
Get services when you need them, as early as tomorrow
Flexible
1 hour minimum, no contracts, and personalized tp your needs.
Seamless Communication
Chat with the providers after booking, and rate and review them after services.
Comprehensive care, family-style: Your complete support soluion
We provide a wide spectrum of on-demand and repeat services, delivering comfort, security, and peace of mind to families, Thanks to our community-driven approach and smart tech, we're flexible with just a one-hour minimum and no long-term rigid contracts.
Housekeepers
Reliable housekeeping for a spotless, harmonious home.
Our service prices are designed with flexibility in mind, catering to a wide range of needs and preferences. The price range for each service is determined by various factors, including the complexity of the task, the level of expertise required, the duration of service, and geographic location.
This approach ensures that you receive fair, competitive rates tailored to the specific support you need. By considering these parameters, we strive to offer options that accommodate everyone's budget while maintaining the high quality of care and service Tuktu is known for.
- Ensure a clean and inviting home with regular tidying.
- Light housekeeping including surface wiping, dusting, mopping, vacuuming, changing sheets, and more.
- Organizing help for a clutter-free space.
- Compassionate downsizing help and support in sorting items for donation.
- Go to Housekeepers page to read more.
Companions
Heartfelt companionship for enriching social engagement and emotional support.
Our service prices are designed with flexibility in mind, catering to a wide range of needs and preferences. The price range for each service is determined by various factors, including the complexity of the task, the level of expertise required, the duration of service, and geographic location.
This approach ensures that you receive fair, competitive rates tailored to the specific support you need. By considering these parameters, we strive to offer options that accommodate everyone's budget while maintaining the high quality of care and service Tuktu is known for.
- Engaging company and shared activities that cater to interests and hobbies.
- Emotional support and conversation to brighten the day.
- Assistance with reading, games, and other stimulating activities.
- Regular social interaction that's key to a happy, balanced life.
- Go to Companions page to read more.
Check in
Consistent and reassured care with virtual and in-person check ins.
Our check in service prices reflect a commitment to providing personalized and adaptable support tailored to your needs. The cost varies based on several factors, including the frequency of check ins, whether they're conducted virtually or in person, and the duration of each session. We offer:
Virtual check in: Regular phone calls (20 minutes each) offering companionship and well-being checks. Once a week for $27/month, three times a week for $70/month and daily for $142/month.
In-person check in: Visits at home (30 minutes each) for those who prefer the warmth of face-to-face interaction to enhance safety and companionship. Once a week for $107/month, three times a week for $279/month and daily for $565/month.
Choose the option that best suits your needs, and rest assured that each service is designed with your well-being in mind.
- Regular telephone calls of 20 minutes for companionship and well-being updates.
- In-person visits for 30 minutes of friendly, engaging company.
- Service frequency of of either once a week, three times a week or daily.
- Designed to ensure your loved ones are not only safe but also emotionally supported, blending regular contact with the warmth of personal interaction.
- Go to Check in page to read more.
Personal shoppers
Trusted shopping assistance for convenient, personalized errands.
Our service prices are designed with flexibility in mind, catering to a wide range of needs and preferences. The price range for each service is determined by various factors, including the complexity of the task, the level of expertise required, the duration of service, and geographic location.
This approach ensures that you receive fair, competitive rates tailored to the specific support you need. By considering these parameters, we strive to offer options that accommodate everyone's budget while maintaining the high quality of care and service Tuktu is known for.
- Efficient grocery and errand running to save you time.
- Thoughtful selection of items based on your preferences and dietary needs.
- Regular updates and communication to ensure satisfaction with every delivery.
- Assistance with unpacking and organizing purchases at your convenience.
- Go to Personal shoppers page to read more.
Tech helpers
Skilled tech support for easy setup, smart connectivity, and seamless digital living.
Our service prices are designed with flexibility in mind, catering to a wide range of needs and preferences. The price range for each service is determined by various factors, including the complexity of the task, the level of expertise required, the duration of service, and geographic location.
This approach ensures that you receive fair, competitive rates tailored to the specific support you need. By considering these parameters, we strive to offer options that accommodate everyone's budget while maintaining the high quality of care and service Tuktu is known for.
- Ensure seamless interaction with all your devices, from setup to daily use.
- Comprehensive assistance with phones, tablets, computers, printers and peripheral devices, ensuring they work harmoniously for you.
- Expert help with Smart TVs and gaming consoles for your leisure and entertainment.
- Guidance on using technology for efficient life management and staying connected with loved ones.
- Go to Tech helpers page to read more.
Gardening buddies
Tending garden care for a vibrant, flourishing outdoor retreat.
Our service prices are designed with flexibility in mind, catering to a wide range of needs and preferences. The price range for each service is determined by various factors, including the complexity of the task, the level of expertise required, the duration of service, and geographic location.
This approach ensures that you receive fair, competitive rates tailored to the specific support you need. By considering these parameters, we strive to offer options that accommodate everyone's budget while maintaining the high quality of care and service Tuktu is known for.
- Plant selection and garden layout to suit your taste and local climate.
- Regular maintenance tasks such as weeding, pruning, and lawn care.
- Seasonal planting and garden rejuvenation for year-round enjoyment.
- Educating on sustainable gardening practices for environmental care.
- Go to Gardening buddies page to read more.
Kitchen assistants
Nurturing culinary support for delightful, stress-free meals at home.
Our service prices are designed with flexibility in mind, catering to a wide range of needs and preferences. The price range for each service is determined by various factors, including the complexity of the task, the level of expertise required, the duration of service, and geographic location.
This approach ensures that you receive fair, competitive rates tailored to the specific support you need. By considering these parameters, we strive to offer options that accommodate everyone's budget while maintaining the high quality of care and service Tuktu is known for.
- Customized meal planning and preparation according to your preferences and nutritional needs.
- Assistance with cooking wholesome meals that cater to a variety of diets, including vegetarian, vegan, low-sodium, and gluten-free options.
- Preparation of family favorites and exploration of new recipes, ensuring variety and satisfaction.
- Batch cooking and meal prepping services for convenient, ready-to-eat options throughout the week.
- Thorough kitchen cleanup post-meal preparation, leaving your space spotless and organized.
- Go to Kitchen assistants page to read more.
Pet lovers
Attentive pet care for your joyful, well-tended furry family.
Our service prices are designed with flexibility in mind, catering to a wide range of needs and preferences. The price range for each service is determined by various factors, including the complexity of the task, the level of expertise required, the duration of service, and geographic location.
This approach ensures that you receive fair, competitive rates tailored to the specific support you need. By considering these parameters, we strive to offer options that accommodate everyone's budget while maintaining the high quality of care and service Tuktu is known for.
- Daily walks, playtime, and exercise to keep your pets healthy and happy.
- Attentive pet sitting and comfort for pets of all sizes and breeds.
- Regular feeding, and care routines tailored to your pet's needs.
- Support for pet-related errands, including vet visits and supply shopping.
- Go to Pet lovers page to read more.
Travel companionship
Set out on memorable outings and explore with confidence.
Our service prices are designed with flexibility in mind, catering to a wide range of needs and preferences. The price range for each service is determined by various factors, including the complexity of the task, the level of expertise required, the duration of service, and geographic location.
This approach ensures that you receive fair, competitive rates tailored to the specific support you need. By considering these parameters, we strive to offer options that accommodate everyone's budget while maintaining the high quality of care and service Tuktu is known for.
- Personalized outings tailored to your interests and mobility.
- Driving around, ensuring you are where you need to be right on time.
- Exploration of local attractions, events, and destinations.
- A companion to share in the joy of discovery and adventure.
- Go to Travel companionship page to read more.
Drivers to appointments
Punctual and secure rides for all your appointment needs.
Our service prices are designed with flexibility in mind, catering to a wide range of needs and preferences. The price range for each service is determined by various factors, including the complexity of the task, the level of expertise required, the duration of service, and geographic location.
This approach ensures that you receive fair, competitive rates tailored to the specific support you need. By considering these parameters, we strive to offer options that accommodate everyone's budget while maintaining the high quality of care and service Tuktu is known for.
- Timely pick-up and drop-off to medical, social, or personal appointments.
- A comfortable, safe, and private travel experience.
- Assistance from door to door, including help with mobility aids if needed.
- A friendly driver who respects your schedule and ensures punctuality.
- Go to Drivers to appointments page to read more.
Dementia care
Empathetic support tailored for individuals with dementia.
Our service prices are designed with flexibility in mind, catering to a wide range of needs and preferences. The price range for each service is determined by various factors, including the complexity of the task, the level of expertise required, the duration of service, and geographic location.
This approach ensures that you receive fair, competitive rates tailored to the specific support you need. By considering these parameters, we strive to offer options that accommodate everyone's budget while maintaining the high quality of care and service Tuktu is known for.
- Engaging activities aligned with cognitive abilities and interests.
- Routine establishment to provide comfort and familiarity.
- Strategies to manage symptoms and improve communication.
- Supportive presence to ensure safety and enhance quality of life.
- Go to Dementia care page to read more.
Post-hospitalization recovery
Compassionate care aiding your recovery journey after hospitalization.
Our service prices are designed with flexibility in mind, catering to a wide range of needs and preferences. The price range for each service is determined by various factors, including the complexity of the task, the level of expertise required, the duration of service, and geographic location.
This approach ensures that you receive fair, competitive rates tailored to the specific support you need. By considering these parameters, we strive to offer options that accommodate everyone's budget while maintaining the high quality of care and service Tuktu is known for.
- Providing mobility assistance to minimize the risk of falls and promote safe movement within the home.
- Managing medication schedules and oversee wound care to prevent complications and support healing.
- Monitoring recovery progress closely, adjusting care plans as needed to respond to the individual's recuperation pace.
- Offering support with daily activities and personal care, focusing on regaining independence and strength.
- Maintaining open lines of communication with medical professionals, ensuring a united approach to prevent re-admittance to the hospital and secure the best possible recovery outcome.
- Go to Post-hospitalization recovery page to read more.
Overnight attendant care
Overnight care providing security and tranquility through the night.
Our service prices are designed with flexibility in mind, catering to a wide range of needs and preferences. The price range for each service is determined by various factors, including the complexity of the task, the level of expertise required, the duration of service, and geographic location.
This approach ensures that you receive fair, competitive rates tailored to the specific support you need. By considering these parameters, we strive to offer options that accommodate everyone's budget while maintaining the high quality of care and service Tuktu is known for.
- Vigilant supervision for those requiring assistance with nighttime mobility, including safe escorts to the restroom.
- Personalized evening routines to foster calmness and prevent nighttime anxiety.
- Prompt response to any urgent needs, providing peace of mind and immediate care when needed.
- Presence and reassurance throughout the night, promoting a secure and serene environment for a restful sleep.
- Go to Overnight attendant care page to read more.
Deep cleaning
Thorough and meticulous cleaning for a healthier, revitalized living environment.
Our service prices are designed with flexibility in mind, catering to a wide range of needs and preferences. The price range for each service is determined by various factors, including the complexity of the task, the level of expertise required, the duration of service, and geographic location.
This approach ensures that you receive fair, competitive rates tailored to the specific support you need. By considering these parameters, we strive to offer options that accommodate everyone's budget while maintaining the high quality of care and service Tuktu is known for.
- High-level sanitation and deep cleaning of all rooms.
- Special attention to kitchens, bathrooms, and high-touch surfaces.
- Use of professional-grade cleaning products and equipment.
- Services tailored to meet health and allergy sensitivities.
- Go to Deep cleaning page to read more.
Beauty services
Elevate your essence with beauty services that honor your lifelong elegance.
Our service prices are designed with flexibility in mind, catering to a wide range of needs and preferences. The price range for each service is determined by various factors, including the complexity of the task, the level of expertise required, the duration of service, and geographic location.
This approach ensures that you receive fair, competitive rates tailored to the specific support you need. By considering these parameters, we strive to offer options that accommodate everyone's budget while maintaining the high quality of care and service Tuktu is known for.
- Hair and skin treatments that reflect your intrinsic beauty and personal style.
- Skilled grooming services that ensure you continue to feel as beautiful on the outside as you are within.
- Tailored approaches to beauty care that resonate with your unique preferences and the cherished routines you've always enjoyed.
- An enhancement to your daily life, reinforcing the confidence and poise that come from feeling well-groomed and cared for.
- Go to Beauty services page to read more.
Want to know more?
Call us and talk with a Tuktu care specialist to see how we can help you support your loved one.
Thoroughly vetted
Every Tuktu helper has passed a comprehensive criminal background check, an interview, and provided social references.
Security with a smile
We pair top-notch safety with a warm community care approach, so you can feel secure and supported.
Peace of mind
Our commitment to privacy means your home and information are protected, respecting your sanctuary at every turn.
Seamless Home Care at Your Fingertips
Download for free for the fastest way to book.
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Need assistance or guidance?
We’re here to answer your queries and provide tailored support for your unique situation. Browse our FAQs for quick answers to common questions, or take a free assessment of your loved ones’ needs.
FAQs
Our cancellation fee is determined by the time remaining before the service's start time.
More than 12 hours: Tuktu charges no fee for cancellations made 12 or more hours before service start time. 4-12 hours: Tuktu charges a standard fee of $5 for cancellations made between 4 and 12 hours before service start time. Less than 4 hours: Tuktu charges a fee equal to the booked Tuktu’s hourly rate for cancellations made less than 4 hours before service start time.
Call us at 1-866-938-8588 or email us at care@tuktu.ca to reschedule or cancel a booking. You can also cancel a booking from the Tuktu app.
Tuktu values the importance of consistent care and strives to provide you with the same helper.
- When you book recurring services, you can choose 3 favorite Tuktus, and the system will assign a Tuktu based on your order of preference.
- The App also allows you to set your favorite Tuktus, because of which they appear as recommended Tuktus each time you book a service.
Tuktu stands out due to its unique approach:
- Community-Focused Care: Emphasizing a community-driven approach to caregiving.
- Diverse Services: Offering a wide range of services to cater to different needs.
- Personalized Experience: Tailoring services to everyone’s preferences and requirements.
- Holistic Well-being: Focusing not just on physical needs but also on emotional and social well-being.
If you are using the Tuktu app, you can delete your account and all data by going to Account > Profile and scrolling down to the Delete account section. Note that you can’t delete your account if you have upcoming bookings or open invoices.
If you aren’t using the app, you can ask Tuktu to delete your account with this Request data deletion form. This form is also available from the website’s bottom menu. Note that we can’t proceed with deleting your account if you have upcoming bookings or open invoices.
Deleting you account will also delete all of the following data:
- Loved one profiles
- Loved one wellbeing reports
- Loved one notes
- Booking history
- Payment receipts
- Favorite Tuktus
Before deleting your data, be aware that we will not be able to restore it at a later time. Deleting your account can’t be undone.
Tuktu started in Dec 2021 in Vancouver. Tuktu is the story of each one of us living far away from our aging parents. As much as we wish, we can’t always be there! But all we want is for our loved ones to be safe, happy, and healthy.
Tuktu started with a single promise of bringing people closer. We believe that better technological solutions like Tuktu can create a robust aging-in-place infrastructure, reduce social isolation, and ensure peace of mind for family caregivers.
Tuktu specializes in a variety of services tailored to meet the needs of seniors and family caregivers. Our offerings include:
1. Companionship
Foster meaningful relationships and ensure peace of mind with meaningful companionship, engaging activities, reliable check-ins, and convenient personal shopping tailored to you or your loved ones' needs. Learn more about Companionship services
2. Mobility assistance
Discover the freedom of tailored outings with Tuktu's mobility assistants. Whether it's exploring local attractions, attending events, or punctual rides to doctor's appointments, we adapt to your interests and mobility needs. Enjoy the journey and adventure with a companion who shares your enthusiasm for discovery. Explore services under mobility assistance.
3. Help at home
Discover the ease of home management with our caring companions. From crafting nutritious meals to maintaining a clean-living space, we bring harmony and order to your daily life. Services include - housekeeping, meal preparation, pet care, tech help, gardening and more. Explore help at home.
Personal Shoppers: Tuktu connects seniors with personal shoppers who can handle grocery shopping and other errands. Find out about Personal Shopping.
Housekeepers: For maintaining a clean and organized home, Tuktu's housekeeping services are available. Discover Light Housekeeping Services.
Snow Removal, Gardening Buddies: Tuktu offers services to manage outdoor tasks like snow removal and gardening, making outdoor spaces safe and enjoyable. Check out Gardening Buddies.
Tech Helpers: To keep seniors connected and tech-savvy, Tuktu provides helpers to assist with technology-related needs. Get Technology Help.
Kitchen Assistants: Tuktu's kitchen assistants can help with meal preparation, ensuring seniors have access to nutritious home-cooked meals. Learn about Kitchen Assistant Services.
Pet Lovers: For seniors with pets, Tuktu connects them with pet lovers who can assist with pet care. Explore Pet Company Services.
4. Specialized Help
Experience peace of mind with our comprehensive suite of specialized services, meticulously co-developed with expert partners and PSWs. From deep cleaning and advanced sanitation to dedicated dementia care, post-discharge recovery support, overnight companion care, and rejuvenating beauty and spa treatments, we're committed to providing expert, empathetic care for you and your loved ones. These services are currently being served in Ontario and will soon be available across Canada.
At Tuktu, your safety is paramount. We implement several measures to ensure the highest safety standards:
- Rigorous Vetting: All Tuktu caregivers undergo thorough background checks and vetting processes.
- Regular Training: Caregivers receive ongoing training, including safety protocols and emergency response.
- Health Guidelines Compliance: Adherence to the latest health and safety guidelines, especially in light of COVID-19.
- Feedback and Monitoring: Continuous monitoring and client feedback to maintain service quality and safety.
Tuktu Pulse:
Holistic risk assessment tool for aging loved ones
Figure out what kind of support your loved one needs, track their situation, and access customized care plans.
